Frequently Asked Questions

Frequently Asked - Easily Answered Your membership offers a myriad of exclusive vacation opportunities. To better understand the full line of services we offer, and to get the most from your membership - and your travels - please review the following questions and answers. If you need further assistance, simply drop us an email at support@goldcrownvacations.com. We're here to help you see the world in style. Q: How do I use my membership benefits? A: It all starts by logging on to your exclusive member's only website at www.goldcrownvacations.com. Members are entitled to all the benefits once your membership application has been processed by our main office at Gold Crown Vacations, LLC. Once your application has been processed, you will receive a welcome email from Customer Support providing you with your log-on ID and password. Q: Who is included in my membership? A: You will enjoy the most flexible family plan in the industry, we call it "One up, one down". You, your companion or spouse, and your children, as well as both you and your companion or spouse's parents have full use of all your member benefits. Q: Do I have to be with my family when they use my membership? A: Not at all. They must be at least 21 years of age. The person checking in will need to be the one listed during the booking process with their credit card. Simple. Q: Who do I contact if I have questions about my membership? A: The easiest way is to send an email to customer support at: support@goldcrownvacations.com. You will receive a prompt response to your question. Q: Can I travel last minute? A: Absolutely! Members may select and book luxury resorts worldwide using our real time reservation tools from as little as 48 hours out to one full year in advance. You are in the driver's seat. Q: Will I have to pay any yearly maintenance fees like other clubs charge or assessments of any kind like timeshare owners have to pay? A: Not with Gold Crown Vacations. Not now . . . not ever.

Q: how can I renew my membership? A: You will be contacted by Gold Crown Vacations prior to the anniversary of your membership start date. Q: Can I book a vacation past my membership expiration date? A: Yes. Any resort vacation that is booked within your membership term will be honored. Q: Do you offer all inclusive vacations? A: Yes, just click on the 'Book' tab next to the resort, and any all inclusive rates will be listed. Q: how does your membership work? A: Simple. Both text and video tutorials are available on the website to make navigation, searching and booking a simple process. Q: What is it like to vacation in a resort condominium? A: Resort condominium vacationing is the only way you will ever want to travel again. You will experience the comforts of home in spacious studios, one and two bedroom condos. Enjoy deluxe resort amenities like pools, Jacuzzis, tennis courts, children's activities, exercise rooms and more. Most resorts are located close to nearby attractions in the most sought after destinations in the world. Resort amenities vary by location. Q: how long will it take to receive confirmation? A: Within 24 hours. If you have not received an email within 24 hours please contact us at: support@goldcrownvacations.com Q: Can I book back to back vacation weeks or more than one condo at a time? A: Yes you can. If it's available and you want it, it's yours. Have fun. You always have privileges when you're a Gold Crown Vacations Member! Q: Can we change our check in day once we are confirmed? A: Unfortunately, no. Once you are confirmed, your arrival dates cannot be changed or canceled. Q: Do resorts have specific check in days? A: Yes. Check in is normally on a Friday, Saturday or Sunday. If you still have questions, drop us an email at: support@goldcrownvacations.com